The Hand and Flowers, Marlow

I've wanted to go to the Hand and Flowers (http://www.thehandandflowers.co.uk/) for a while now so when it turned out that McFoodie and I had friends who shared this desire, we decided to make a night of it. The place has a Michelin star, which kind of gets your hopes up, and pretty much every time I've driven past it on the weekend, there's a sign out saying it's fully booked...no credit crunch special offers here.

We had a 7.30pm reservation, earlier than I normally eat, but the place still had a good buzz to it when we arrived, and not a sprog in sight! We were seated efficiently, presented with the leather-bound menus and left to peruse what the evening had in store. Our table for four was of a decent size but far too close to two of the other tables in our area of the restaurant, so both McFoodie and another member of our group were unable to move...not a great start. This was made worse by the room being incredibly hot and for no apparent reason.

The menu (http://www.thehandandflowers.co.uk/Menus/A%20la%20carte.doc) has lots of interesting options, with some regional produce, such as Thames Valley lamb and Oxfordshire rump steak, although vegetarians are well and truly scuppered. It was a little disappointing that there were no daily specials, but the main menu provided plenty of choice. There was an interesting range of wines, with a strong French flavour. We were given a selection of freshly baked breads and some flavoursome whitebait, served in a newpaper cone with tartare sauce. However, we were not really given enough time to make a dent in this before the starters arrived. To start, McFoodie and I both had the parfait of duck and foie gras with orange chutney and bouchon brioche - the parfait was wonderfully light and quite different, although - as usual - there was far less brioche than parfait (why...when bread is the cheaper item?!?!). The orange chutney was tangy and cut through the richness of the parfait. Reports on the terrine of old spot pork and bacon with hot pickled pineapple seemed good, while the moules marinière with warm stout and brown bed was not at all what was expected but seemed to please nonetheless. The most bizarre thing about the starters had to be the enormous plates on which they were served - in the case of the parfait, which was a small quenelle on a huge dish. This was quite ridiculous, made the table far more squashed than it needed to be and seemed quite unnecessary.

After a short pause, main courses arrived. My Oxfordshire rump steak with Hand and Flowers chips and béarnaise sauce was really good - the chips have a reputation that go before them and it is certainly well-deserved, they're far superior to Heston Blumenthal's triple-cooked chips at the Hinds Head in Bray. The steak was very nicely cooked and really tender although not as strongly-flavoured as I'd expected. McFoodie went for slow cooked Oxford beef with bone marrow pudding, pomme galette and braising jus - the beef had a really good flavour but was considerably tougher than expected. The pudding, the idea of which had initially terrified me, was pleasantly herby and provided a good contrast to the rich meat. The pomme galette turned out to be a new form of potatoes that appealed to my potato-hating husband, as it's basically a big crisp! One of our friends had the tart of honey roast breast of duck with savoy cabbage and chanterelles, and commented that it was the best-cooked duck breast she'd had, although had she not also ordered a side of chips, I think she'd have felt quite short-changed. The other friend had the saddle of Thames Valley lamb with pearl barley and laverbread and seemed very pleased, notably with the accompaniments, which seemed to be a pleasant surprise. My experience of pearl barley has been the sensation of chewing on small rubber nuggets but this was not at the case here.

We'd not thought that desserts were going to be an option, partly because of all the food we'd already eaten but also because the heat was getting a bit much, but once the table next to us left and we were able to open the window, things changed! The apple tart was much in-demand at our table, and rightly so as it was one of the best apple tarts I've had in years, but the caramel ice cream was really unpleasant, with what were presumably meant to be complex burnt undertones really dominating. The tart itself was difficult to cut through, which resulted in a comment from our friend who'd had the duck tart that they'd found the same with that. However, that didn't really knock points off as the flavour was so good. One friend had the Valrhona 70% chocolate tart with malted milk ice cream, which he said was ver good and definitely on a level with the apple tart...with considerably more palatable ice cream!

Overall, this was an enjoyable evening and a good meal, but perhaps not as great as we'd expected. While the food was certainly a long way from bad, the overall experience was what let the Hand and Flowers down. The service was a little brusque and certainly couldn't be described as friendly - there seemed to be several "ranks" among the staff and you had to get the right person for your request, rather than just knowing whose eye you had to catch. On a more positive note, the staff seemed to know their stuff and certainly knew the menu. In terms of cost, this is never going to be a cheap evening, and you wouldn't want it to be, but we were incredibly impressed when the bill came along - 3 courses for 4 people plus wine was just under £190...far less than expected. The website claims that the chef "combines unpretentious modern British flavours as well as rustic French dishes" as I'm really not sure that I agree with the former point. While, in general, the food was certainly very good, the welcome was not nearly as warm as the restaurant itself - the place itself was a little stuffy, verging on pretentious at times and really just lacked buzz and that something special that makes you feel that you will definitely go back. It's hard when you go somewhere with high expectations, but I can't help thinking that places like the Royal Oak in Bovingdon Green (http://www.royaloakmarlow.co.uk/) and the White Oak in Cookham (http://www.thewhiteoak.co.uk/wo-contactus-content.swf) offer comparable food in a more enjoyable atmosphere where you feel genuinely welcome.